Legal information

Privacy Policy

1. General provisions

This English text is a courtesy translation. In case of any discrepancy, the Ukrainian version of this Policy prevails.

This Privacy Policy defines how personal data of visitors to samoilenko.com.ua (the «Site») is processed and protected by SAMOYLENKO CLINIC LLC (EDRPOU 42321704, the «Clinic»).

Personal data is processed in accordance with the Law of Ukraine «On Personal Data Protection» and, where applicable, the EU General Data Protection Regulation (GDPR).

By using the Site and submitting your data through its forms, you consent to the processing of your personal data under this Policy.

2. What data we collect

Data you provide voluntarily through the Site's forms: name, phone number, email address, chosen service, doctor, preferred visit date and time, comments.

Technical data collected automatically: IP address, browser and device type, cookies, analytics data (Google Analytics).

We do not collect medical information through the Site. Medical data is processed only during the provision of medical services at the Clinic under the patient's separate consent.

3. Purposes of processing

Booking consultations and contacting you to confirm a visit.

Responding to your inquiries submitted through feedback forms.

Improving the Site and service quality (anonymized analytics).

Complying with the laws of Ukraine.

4. Sharing with third parties

The Clinic does not sell or share your personal data with third parties, except: where necessary to provide the service (e.g., partner branch locations); at the request of authorized state bodies within the law; with technical contractors (hosting, analytics) bound by confidentiality obligations.

5. Storage and protection

Data is kept no longer than necessary for the purpose of processing, or for the period required by law.

The Clinic applies organizational and technical safeguards: encrypted connections (HTTPS), restricted data access, protection against unauthorized access.

6. Your rights

You have the right to: obtain information about the processing of your data; request correction of inaccurate data; withdraw consent; request erasure of your data (the «right to be forgotten»); lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights.

To exercise these rights, write to admin@samoilenko.com.ua or call +380 73 636 7755.

7. Cookies

The Site uses cookies for proper operation and anonymized analytics. You can restrict or disable cookies in your browser settings — this may affect some Site features.

8. Changes to this Policy

The Clinic may update this Policy. The current version is always available on this page. Last updated: July 2026.

Book a Visit